Scope and Processing Principles
This policy applies to the LeeVPN marketing website, user panel, client connections, and related support processes. Data is processed only to the extent necessary for account authentication, plan delivery, order verification, service maintenance, risk control, and issue resolution. Different features require different data; unused features do not automatically create unrelated data under this policy.
LeeVPN accounts can be created with a username and password without an email address, so the service does not collect a registration email. When users submit a support ticket, they decide what to include. To help resolve issues, users should avoid adding personal information unrelated to the request.
Data Collected and Its Uses
Account data includes usernames, account credentials, plan status, and service settings. It is used to identify accounts, verify login status, deliver subscription services, and restore settings chosen by users. Account credentials are used only for authentication and account security management.
Order data includes the selected plan, amount due, payment channel, transaction status, refund status, and necessary order identifiers. It is used to complete orders, verify payments, handle disputes, and apply refund rules. LeeVPN supports Alipay, WeChat Pay, and USDT. During payment, the relevant payment service may also process data necessary to complete the transaction.
Website visit statistics may include visited pages, referring pages, browser and device type, interface language, error information, and an approximate network region. This data helps assess page performance, analyze content use, and identify service failures. It is not used to build a profile of the international websites a user visits.
No-Logs Rules and Connection Data
LeeVPN follows a no-logs policy. It does not record which websites users visit, retain transmission or query content, or store application communications. It also does not use this information to create browsing records linked to specific accounts.
When a connection is established, the system may temporarily process, in memory, the technical data required for authentication, route assignment, plan traffic calculation, and connection maintenance. This data is not retained as long-term connection history. After a connection ends, data related to the live session that is no longer needed to operate the service is removed from active processing.
When users actively report a connection problem, the system may process the error type, client platform, selected route, and connection result during the current diagnosis. Diagnostic data is used only for the time needed to resolve that issue and is not added to long-term browsing records afterward.
Cookies, Local Storage, and Visit Statistics
The website may use cookies or browser local storage to retain login status, language selection, interface preferences, and necessary security status. Users can clear this data through browser settings. After clearing it, users may need to log in again or select their preferences again, but access to public pages will not be affected.
Visit statistics are used to understand page visits, feature use, and errors. Results may be aggregated to improve page structure and service processes. LeeVPN does not use visit statistics to record websites accessed through international routes or to read communications transmitted through a connection.
Payment Processing and Data Sharing
Payments are processed with the participation of the payment service selected by the user. Payment services may collect information required to complete transactions, identify payments, and manage risk under their own rules. LeeVPN generally receives the order status, amount, channel, and transaction result rather than complete payment account credentials. Users should also review the privacy rules of their selected payment service.
Except when completing payments, protecting infrastructure, fulfilling valid legal obligations, or handling a request explicitly made by the user, LeeVPN does not provide account data to external organizations. Service providers involved in processing may access only the data necessary for their assigned functions and should apply safeguards appropriate to those functions.
Retention, Deletion, and Policy Updates
Account and plan data is retained while an account remains active so that services can continue. Order records are retained for as long as needed to process payments, refunds, disputes, financial reconciliation, and necessary compliance matters. Identifying information in visit statistics is deleted when it is no longer needed after aggregation and fault analysis. Support records retain only the portions necessary to continue service obligations after an issue has been resolved.
Users can request access to, correction of, or deletion of account data through the support ticket entry in the user panel. Before completing a deletion request, LeeVPN verifies account ownership and checks for open orders or disputes. Data no longer required for retention is removed with the account deletion request. Records that must be retained by law or to complete unresolved matters are deleted when that necessity ends.
Policy changes are published on this page, and the date at the top is updated. If a change materially affects data types, processing purposes, or user rights, LeeVPN will also provide a visible notice through the user panel. Users can review the updated terms before continuing to use the service.